ColdEX Logistics

Investment Year : 2016
Region : India
Headquarters : New Delhi, India
Sector : Cold Chain Logistics

The Company 

Coldex Limited is India's largest organized integrated food supply chain and distribution company.  Coldex was founded in 1999 in Gwalior, Madhya Pradesh as Swastik Roadlines Private Limited, a dry transport carrier. In 2005, they launched the brand ColdEX, to provide temperature-controlled logistics services to various industries. In 2014, the company further expanded into becoming an integrated temperature-controlled food supply chain and distribution company by acquiring their flagship built-to-suit temperature-controlled warehouse which is leased but dedicated, with a capacity of 3,500 pallets at Kundli (Delhi NCR). They have, since then, expanded their operations to become an integrated temperature-controlled food supply chain and distribution company with an ability to service clients on pan-India basis. The company operates 5 temperature-controlled warehouses located at Kundli I, Navi Mumbai, Bengaluru, Hyderabad and Kundli-II capable of warehousing more than 7,000 pallets and more than 800 reefer trucks for long-haul primary distribution and for last-mile secondary distribution. 

Recognising that quality control and supply chain traceability is a matter of focus for producers, suppliers, consumers and the government, Coldex hasinvested in technology and processes throughout their business such as (i) GPS-enabled fleets that provide real-time visibility of location and temperature compliance. (ii) a warehouse management system to track, process and manage inventory, (iii) integration with customers’ systems for automated inventory replenishment, (iv) flexible reefer fleet and warehouse designs to allow optimization as per  customer’s requirements and (v) 24x7 control room staffed with trained customer service agents; which has enabled traceability of products and the conditions under which such products are transported and stored. Coldex has also adopted environmental, social and governance (ESG) safeguards and implemented a comprehensive Environmental and Social Management System (ESMS), conforming to the requirements of the Asian Development Bank.

The company has received various industry accolades, awards and recognitions over the years as well as recognition from customers, including Partner of the Year Award from Burger King (2018); Franchisee India – Supplier of the Year (2017); Collaborative Partner of the Year Award from Yum (2016); ICC Supply Chain and Logistics Excellence Award – Integrated Cold Chain Operator (2016); CII – Scale Supply Chain Award (2016); Logistic Excellence Award - GlaxoSmithKline Consumer Healthcare, India (2013) and Best Service Level Certificate Award from Cadbury (2012).